Our next door neighbors have been having some hard times. Jane, the mom, hurt herself six months or so ago by falling down some broken stairs, busted her tailbone. She’s been in a lot of pain, can’t walk too well, and has been out of work since then. She was recuperating, and then she fell [...]
I am the principal of Twine Studios - twinestudios.com - a user experience research, strategy, and design firm for organizations looking to transform how they engage their audience through rapid, iterative, people-centered approaches.