Welcome
My goal is to foster connections — between people, communities, products, and services — while encouraging interaction and communication.
I practice at the intersection of people-centered design, research, and storytelling. I help corporations, non-profits, and community organizations build effective platforms for delivering communications and services.
People-centered design is a rapid and iterative interaction design methodology focused on understanding and engaging individuals in ways that are useful, usable, and desirable.
People-centered design approaches are cost-effective and scalable; applicable to both large and small projects, they can be used to generate ideas, to facilitate communications within a project team and with external stakeholders, and to refine and improve interactions on existing applications. Find out more.
A Few Links To Articles On This Site
Over the past few years I’ve posted a number of articles on various topics on this site — here are some links to a few that might be interesting:
Design Strategy: An Overview
An overview of what I do and how I work (sometimes)
Rethinking Cultural Heritage Tourism
An explanation of how historical and cultural groups can begin to connect with new audiences.
What If? Design
Some thoughts on emergent design and how to create the future…
What is Concept Design?
Using Design Strategy as a tool to achieve business transformation.
