Over the past month I’ve been conducting research for the University of Denver for various web-related projects they have going on. As part of this process, I interviewed a number of undergraduate and graduate students about how they find information, connect with their friends, and generally how they use technology in their daily lives.
Without [...]

One of the more difficult parts of doing work without easily identifiable artifacts is describing what you do.
When I get asked what I do for a living, I usually answer by saying “design strategy and research.” Which almost always brings on a second question; “what the (expletive deleted) is design strategy and research?” At [...]

So, if you take the basic premise that we can model creativity and apply it to daily life, what does it look like? Maybe something like this:

Or at least it does in my world. Research is good, vital. Goofing off, very important. Building models, also a key. And if you want critical, I’ll give you [...]

Continuing on in the ‘models of design’ theme, here is a model of the creative process I put together for a presentation I gave to 350 toy designers at Mattel in Los Angeles last week (a pretty cool group of people). It’s a variation and adaptation of the process developed by James Webb Young in [...]

This summer when I was at Mike and Kathy McCoy’s High Ground gathering in Buena Vista, Bill Moggridge of IDEO handed the attendees a xerox copy of a hand-scrawled 2×2 diagram. I wandered around with it in my notebook for about 4 months, and finally decided to transcribe to the digital realm this past week. [...]